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Thursday, March 19, 2020

Your wellbeing is our priority

Take care and stay safe
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
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Dear valued customer,
There is only one thing we care more about than creating a more sparkling world, and that is the health and well-being of all our customers, clients, employees, business partners and their families. The global outbreak and spread of COVID-19 is affecting each and every one of us. With the scale of the impact unknown, it is critical that we all come together to do our part to protect our global network. 

We at Swarovski will continue to do everything in our power to curb the spread of the COVID-19:

We strictly adhere to the guidelines of the World Health Organization.
We are following government regulations and recommendations in the respective countries and we are implementing precautionary measures with great care.

In order to ensure maximum protection for our employees and customers, the majority of our office staff is working from home and we have temporarily closed our stores in countries that are most affected, in accordance with measures introduced by local governments. 

Even if our store experience is not available in the US at the moment, there are multiple digital opportunities to discover the many facets of Swarovski. For those of you who would like to continue to follow the world of Swarovski, we encourage you to visit our website, which will guarantee a strong shopping experience with full access to our entire product collection. We are also currently offering free global shipping for all of our customers. If there are restrictions on shipping, which we will implement as necessary in accordance with local government guidelines, we invite you to refer to our customer service team for more information. 

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Our hearts go to everyone affected, and we strongly encourage our whole community to take the extra precautions necessary to safeguard their own health, as well as that of those around them. 

Thank you for being a part of the Swarovski family!
We make it crystal clear!
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